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Orders and refunds
Tracking your order
If you have placed on order and you want to check its status, you can view this from your account. Step 1 - Go to my orders. Step 2 - Click on the orde...
What is your return policy?
We offer easy returns on unused products within 14 days from the delivery date. However, if something went wrong upon arrival or initial use, please let us ...
What is your exchange policy?
We want you to have the Teddy Blake that’s best for you, so we are happy to accept exchanges within 14 days. To initiate an exchange, please contact help@...
How do I cancel/edit an order?
If you have any changes to make on an order, please contact us at the following address: email@example.com . A member of our Customer Services Team will ...
General Disclaimer on returns / exchanges:
All returned products must be unused, undamaged, with all accessories included, and, whenever possible, packaged in the original boxes in order to ensure a...